We'd love your feedback

Noticed something we got wrong? Want us to cover a venue you already know? Had a poor experience after sending a reservation request? Every bit of it is useful, and the last one matters most of all.

What your feedback does

• Flags reviews that deserve a second look, or facts that have gone out of date
• Tells us when a reservation partner handled someone badly, quoted misleadingly, or kept contacting them after being asked to stop
• Suggests fresh venues for us to cover
• Helps us repair anything broken or inaccessible on the site

What we do with it

We aim to acknowledge messages inside two business days. Reports about a review are handled under our Content Guidelines & Reporting. Reports about a reservation partner are investigated, and we end partnerships that mislead readers.

Anything you send us is treated under our Privacy Policy. Please do not include payment-card details or other sensitive information in a free-text message.

Other routes

• To stop contact about a request you sent, or to have it deleted: Your Privacy Choices
• To understand how the reservation form works: Help Centre
• To reach us directly: [email protected]